Hospitality consultancy for ambitious hospitality businesses.
Founded by Ben Dantzic, Moray Hospitality Consultancy helps ambitious businesses build stronger operations, exceptional guest experiences and commercially successful businesses.
Drawing on years of hands-on industry experience, every recommendation is practical, collaborative and tailored to your business. Whether you're launching a new concept, refining an existing operation or planning your next stage of growth, the focus is always on creating businesses that perform today and continue to thrive tomorrow.
Hospitality experience that works in the real world.
No two hospitality businesses are the same, which is why every project begins by understanding your ambitions, challenges and opportunities.
From concept development and operational improvements to service training, commercial strategy and team development, support is shaped around the areas that will make the greatest impact. The result is practical advice, clear direction and solutions that strengthen performance, improve guest experience and support long-term growth.
A practical approach
to better hospitality.
Concept &
Brand Development
Create concepts that are distinctive and designed around memorable guest experiences. From positioning and customer journeys to operational flow, every decision supports commercial viability.
Operations &
Team Development
Strengthen day-to-day operations through practical systems, service standards, recruitment support and team development that improve consistency, efficiency and confidence.
Strategy
& Commercial Support
Make better business decisions with clear commercial guidance, operational reviews and growth strategies that improve profitability while building sustainable long-term success.
Start a conversation.
Whether you're opening a new venue, evolving an existing business or simply looking for an experienced perspective, every project begins with a conversation.
Get in touch to discuss your ambitions, explore new opportunities and discover how Moray Hospitality Consultancy can help move your business forward.
Kind words
from collaborators.
“I worked closely with Ben for three years at Restaurant Andrew Fairlie and saw first-hand his commitment to delivering service at the very highest level. He combines excellent food and drink knowledge with a natural understanding of hospitality and the details that shape a memorable guest experience. Ben’s particular strength is his leadership: he sets clear standards, brings people with him and has a real ability to train and develop teams to deliver warm, confident and polished service consistently.”
— Dale Dewsbury, former General Manager
Restaurant Andrew Fairlie
“Ben took the time to properly understand our business: what already made it special, the challenges we faced and what we wanted it to become. He listened, challenged us constructively and worked collaboratively with our team to shape a clear, ambitious and sustainable vision for Inverkip Hotel. His input brought together the guest experience, interiors, food, drink and new concepts with a strong understanding of what would work commercially. We finished the process with renewed clarity, confidence and a vision that still felt authentically ours.”
— Richard Dunn, Managing Director
Inverkip Hotel
“During his five and a half years with Thirst, Ben built exceptional relationships with our clients, earning their trust and becoming a genuine extension of their businesses. He was loyal, hardworking and deeply committed to delivering the right result. His knowledge and passion for food, drink and hospitality, combined with a strong understanding of branding and commercial realities, allowed him to develop ideas that were both creative and workable. He has a rare ability to see a concept from the perspectives of the guest, the brand and the business.”
— Chris Black, MD & Co-Founder
Thirst