I respect your privacy.

Effective Date: 26 August 2026

Moray Hospitality Consultancy ("we", "us" or "our") is committed to protecting your privacy and handling your personal information responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains what information we collect, why we collect it and how it is used when you visit our website or contact us.

1. Who We Are

Moray Hospitality Consultancy

Email: ben@morayhospitalityconsultancy.com

Website: morayhospitalityconsultancy.com

2. Information We Collect

We only collect personal information that you choose to provide to us.

This may include:

  1. Name

  2. Email address

  3. Telephone number (if provided)

  4. Company or business name

  5. Information you include within your enquiry

We also collect anonymous website usage information through Google Analytics, subject to your cookie preferences.

3. How We Use Your Information

We use your information to:

  1. Respond to your enquiries.

  2. Communicate with you about potential consultancy services.

  3. Deliver any services you engage us to provide.

  4. Improve our website and understand how visitors use it through website analytics.

  5. Meet our legal, regulatory and accounting obligations.

We do not sell or rent your personal information to third parties.

4. Lawful Basis for Processing

Under UK GDPR, we process your information under one or more of the following lawful bases:

  1. Legitimate Interests – to respond to enquiries and operate our business effectively.

  2. Contract – where processing is necessary to provide consultancy services you have requested.

  3. Legal Obligation – where we are required to retain information for legal, tax or regulatory purposes.

  4. Consent – for optional analytics cookies where required.

5. Google Analytics

This website uses Google Analytics to help us understand how visitors use the site so that we can improve its performance and content.

Google Analytics may collect information including:

  1. Pages visited

  2. Time spent on the website

  3. Device and browser information

  4. Approximate geographic location

  5. Referring websites

We do not use Google Analytics to identify individual visitors.

Analytics cookies are only placed where you have provided consent through our cookie banner. citeturn0search3turn0search0

You can withdraw or change your cookie preferences at any time using the cookie settings available on this website.

6. How Long We Keep Your Information

Enquiry information is retained only for as long as reasonably necessary to respond to your enquiry and manage our business relationship.

Where we become a client relationship, relevant information may be retained for accounting, contractual and legal purposes in accordance with applicable legislation.

7. Sharing Your Information

We only share your information where necessary to operate our business.

This may include trusted service providers such as:

  1. Squarespace (website hosting)

  2. Google Analytics

  3. Professional advisers (such as accountants or legal advisers where required)

These providers only process personal information where necessary to deliver their services.

8. International Transfers

Some of our service providers, including Google and Squarespace, may process information outside the United Kingdom.

Where this occurs, appropriate safeguards are in place to ensure your information remains protected in accordance with UK data protection legislation.

9. Your Rights

You have the right to:

  1. Request access to your personal information.

  2. Request correction of inaccurate information.

  3. Request deletion of your information where appropriate.

  4. Restrict or object to certain processing.

  5. Request transfer of your information where applicable.

  6. Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details above.

10. Cookies

Our website uses cookies to ensure it functions correctly and to understand how visitors use the site.

These include:

  1. Strictly Necessary Cookies – required for the website to function.

  2. Analytics Cookies – used by Google Analytics to help us improve the website. These are only enabled where you have given consent through our cookie banner.

You can manage or withdraw your cookie preferences at any time using the cookie settings on this website or through your browser.

11. Data Security

We take appropriate technical and organisational measures to protect the personal information we hold against unauthorised access, loss or misuse.

While no method of internet transmission is completely secure, we take reasonable steps to safeguard your information.

12. Complaints

If you have any concerns about how we handle your personal information, please contact us first and we will do our best to resolve the matter.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations or website functionality.

The latest version will always be available on this page.